• Anonymous guest

    Customer rating:

    26-Oct-2018
    Lovely, spacious comfortable room (a free upgrade for us) overlooking a canal - so we could hear sweet music floating by our window at sunset. Friendly, helpful, attentive front desk and staff. Terrific location in the heart of Venice near the famous Teatro La Fenice.


  • sophie DUVAL

    Customer rating:

    22-Oct-2018
    Hotel très bien placé . Chambres propres et calmes . Personnel charmant et disponible . A recommander


  • Anonymous guest

    Customer rating:

    1-Oct-2018
    We had a wonderful time in Venice and thoroughly enjoyed our stay at Hotel La Fenice et des Artistes


  • Anonymous guest

    Customer rating:

    12-Aug-2018
    Excellent location near the opera house, very helpful staff.


  • alison wacker

    Customer rating:

    20-Jul-2018
    Lovely staff, beautiful room, quiet area, great location. I have stayed here before and will return again!


  • Stephen Laraway

    Customer rating:

    13-Jul-2018
    Small problem with water, fixed immediately! In heart of Venice, convenient location. Paid attention to my needs, will stay again on our next trip to Venice!


  • Elena Piatok

    Customer rating:

    19-Mar-2018
    Wonderful stay, perfect room, super people, delicious breakfast, amazing location, helpful to the limit, made our trip a dream! Many thanks, with a warm recommendation!


  • Evelyne Ranharter

    Customer rating:

    26-Feb-2018
    Some things are good when unchanged. Over 35 years I stayed at "La Fenice"; it seemed to be the same: charming, nice, friendly.


  • marc reese

    Customer rating:

    18-Nov-2017
    great front desk staff. very helpful.


  • viertl ulrich

    Customer rating:

    10-Nov-2017
    Room was nice, but breakfast is really sad. For the price level of the hotel at least some youghurt or a bigger selection of fruit or cheese!


  • Amy Daniels

    Customer rating:

    6-Nov-2017
    The service was excellent and we got an upgraded room with a patio. It was right on the water and we could watch to gondolas float by and listen to the music. It was a great experience!


  • Jeff Cody

    Customer rating:

    8-Oct-2017
    Dominiche (I hope that I remembered his name correctly) was great, he set us up with a water taxi (at 3:30 am) to the Marco Polo airport which otherwise could have been a stressful situation for leaving that early. Thanks again !!! I've never taken a boat to any airport & would do it again, anytime.


  • Robert Edwards

    Customer rating:

    12-Sep-2017
    Wonderful staff, great ambiance, excellent location, and I would stay there again for sure!


  • sergio munoz

    Customer rating:

    1-Sep-2017
    the staff, the room, the location make La Fenice a great, great, great hotel. First stay at La Fenice was 30 years ago and next time we come back to Venice we'll stay there.


  • joel vittori

    Customer rating:

    13-Jul-2017
    wonderful location and staff however our rooms were in need of extensive upgrading. Furnishings a bit stodgy, doors would not close and over all ambiance I would rate a 2.


  • John Lowery

    Customer rating:

    11-Jul-2017
    The Hotel La Fenice is a fantastic hotel. My wife and I stayed at the hotel for 3 nights and truly enjoyed our hotel. The rooms are very large and my wife loved that it had a full bathtub. It is located off the main pathways in Venice on a street that is quiet (at least for Venice) but it the main attractions of Venice are accessible within a few minutes of walking. The hotel itself is very nice and the staff are extremely polite and nice. We also enjoyed the breakfast. We definitely plan to stay here again when we return to Venice for our next holiday. I highly recommend this Hotel.


  • Anonymous guest

    Customer rating:

    5-Jul-2017
    I booked a "comfort" room and it was indeed very comfortable. The air conditioner kept the room quite cool (despite the warm temperatures of summer) and the bed was large, firm, and conducive to sleep. The room was not terribly large and there was no view to speak of, but nevertheless I would book the room again. Also, the hotel is very centrally located, convenient for walking to St Mark's or alternatively to the Dosoduro district across the Academia Bridge.


  • Herwig Moser

    Customer rating:

    29-Jun-2017
    very nice place, ideal for opera evenings, friendly staff.


  • Kathleen McCormack

    Customer rating:

    19-Jun-2017
    Rooms extremely clean. Very friendly front desk staff with wonderful recommendations for dinner.


  • Anne E Barber

    Customer rating:

    15-Jun-2017
    I had a lovely terrace off my room, heard singers rehearsing for the opera at Fenice that night, and a gondolier singing..... almost a fantasy. If my primary desire was comfort, I would not have been happy with my narrow single bed and marginal mattress. But I was in heaven there.


  • Anonymous guest

    Customer rating:

    8-Jun-2017
    Brilliant location. Lovely characterful décor. Comfortable room. A few issues ie no proper shower, shutters on bathroom window stuck so was not private and a very basic style breakfast, but overall a good hotel that I would recommend.


  • Anonymous guest

    Customer rating:

    6-Jun-2017
    The staff was very accomodating, the breakfast was lovely and we through our room was comfortable and pretty.


  • Angel Alcala

    Customer rating:

    20-Mar-2017
    The location could not be better, plus the team went out of thier ways to insure that my family had a great time, regardless that our plane arrived late they were waitting from us and took care of our needs of different type of rooms (1 triple, 1 double and a single) you do not see that very often when you are travelling with your family, if you are traveling with your family to venice, this hotel is your best choice.


  • David Urmston

    Customer rating:

    30-Jan-2017
    An enjobyale stay, thank you.


  • Francois HOREL

    Customer rating:

    27-Jan-2017
    Many years I stay in this hotel and never been disappointed. And localisation is really perfect. Just miss a toaster for bread ...


  • FRANCOISE Morin

    Customer rating:

    2-Jan-2017
    Very nice room well decorated, quiet. Hotel is very well located and easy to come to from the airport. Good recommendation and service from the desk. More Italian specialties for breakfast would bring more diversity in the selection.


  • Anonymous guest

    Customer rating:

    21-Dec-2016
    La Fenice is a hotel that embodies Venice in all of its majesty. If you are looking for a true Italian experience in the heart of a magical city, then you have arrived. I went with two of my brothers and a good friend, from the moment we walked through the doors to check in, until the moment we reluctantly left, we were treated to the best customer service I've ever received in any part of the world. The beauty of the hotel itself is unique: old world sumptuousness meets modern day convenience. Silk, upholstered walls, beautiful wooden armoires, comfortable beds with the traditional, Italian, iron bed frames, it felt like I was staying in one of the grand Palazzo's. Delicious chocolates awaited us in our room and the complimentary Continental Breakfast was a feast! If you are a chocolate fan, I strongly recommend the Nutella filled croissants. As a child, I can remember coming to Europe - Continental Breakfasts were small; this was a grand buffet that kept us full until evening. The staff consistently went above and beyond at every opportunities , they were extremely helpful with restaurant suggestions, directions, etc., but they truly excelled at making us feel welcome in a foreign city.


  • Anonymous guest

    Customer rating:

    4-Nov-2016
    The location and overall quality of the hotel was wonderful. We were just a few minutes walk from St. Mark's Square in an area with several dining and shopping options. The staff was very helpful. The room was comfortable and clean. Our room had a delightful, spacious balcony overlooking a canal. All in all, a wonderful experience.


  • Anonymous guest

    Customer rating:

    25-Sep-2016
    Very nice experience! The staff was friendly, and the brekfast was yummy!


  • Anonymous guest

    Customer rating:

    3-Sep-2016
    We have thoroughly enjoyed our stay. The room was charming. The bathroom was very clean. The croissants at breakfast were fresh and warm. The staff is exceptionally friendly and helpful. The light dinner option you offer is perfect. We enjoyed every moment!!


  • Anonymous guest

    Customer rating:

    29-Jun-2016
    The air conditioning did not work well, so the room was quite warm. The coffee machine became very crowded during breakfast. It would have been better to have both operating. The shower head was not connected to a holder, so I had to have a hand-held shower. Otherwise, the hotel was well located and the management helpful with information.


  • michael davidson

    Customer rating:

    20-Jun-2016
    Nice service at the front desk, they helped us understand how to use the air conditioning.


  • Anonymous guest

    Customer rating:

    18-Jun-2016
    Excellent location. Efficient, helpful, courteous staff. Only complaint I have is the dark, somber look of the room, very depressing. Flock wall covering went out of fashion years ago. Like most people, I prefer a light, cheerful room. Even the bed cover was dreary. This is a hotel that needs a good interior decorator, who can give it a fresher appearance.


  • Anonymous guest

    Customer rating:

    6-Jun-2016
    Couldn't ask for a better hotel in Venice: very convenient location, very clean and comfortable accommodations and a friendly, attentive staff.


  • Barbara Christensen

    Customer rating:

    11-Apr-2016
    Everyone was extremely helpful. My room was comfortable and the big bathtub was wonderful. I had a view of the canal and bridge from my balcony. Very entertaining!


  • Anonymous guest

    Customer rating:

    8-Apr-2016
    We enjoyed our stay. The receptionists were friendly and helpful and the room was comfortable.


  • mario joseph abate

    Customer rating:

    22-Mar-2016
    the hotel is very cosy, centrally located in San Marco and a 2 minute walk to the Fenice theater. The hosts are very kind and I loved the rooms which at them moment are undergoing renovations.. but rooms are spacious and decorated in a very excentric fashion with theater themes. Ask for the room with the terraces they are a delight.


  • Anonymous guest

    Customer rating:

    8-Feb-2016
    First of all, the location is best for Teatro Fenice. just 2 minutes. I enjoyed opera 'La Traviata' without having to worry about the way back by myself. The hotel is not modern,but I loved slow elevator,Corridor such as the maze And staffs of this hotel are kind with a homey atmosphere. One request, please arrange an instantaneous water heater in the room. (Of course,hotel staff offered voiled water if i asked to. but it is convenience) Thank you again. I will select your hotel next time again.


  • Nicole Mitchell

    Customer rating:

    29-Jan-2016
    The hotel was in a brilliant location, close to main shopping areas, albeit a bit tricky to find first off as Venice is a bit of a maize later at night. The staff on reception could not have been more approachable and were brilliant in helping with directions and suggestions of places to go. Breakfast was great way to start each day, I loved the chocolate croissants, why not when you are on holiday! I will definitely be recommending this hotel to anyone planning on visiting the great city =)


  • Anonymous guest

    Customer rating:

    28-Nov-2015
    La "junior suite" est splendide.


  • Anonymous guest

    Customer rating:

    27-Oct-2015
    Very helpful, friendly staff. Very conveniently situated. Rooms clean but fairly basic; TV limited to a few Italian channels. Free Wi-Fi worked well. Average/basic breakfast.


  • Anonymous guest

    Customer rating:

    23-Oct-2015
    Hotel very central to San Marco and very clean and comfortable. Staff very helpful. Lots of restaurants around about. Close to Theatre Fenice which gives style to the area.


  • Anonymous guest

    Customer rating:

    18-Oct-2015
    Beautiful hotel centrally located. Staff was pleasant.


  • Anonymous guest

    Customer rating:

    7-Oct-2015
    Our stay was a pleasure on the whole and I would gladly recommend the Hotel to colleagues and friends. The WiFi did not allow me to read my e-mails, however, probably due to a low data volume. Also, a basket of fresh fruit would have nicely complemented the appetizing breakfast on offer.


  • Stefanie PucherEndler

    Customer rating:

    20-Jul-2015
    otel la Fenice is my favorite Hotel in Venice. This was my 8 stay here and be shure, I´ll come back next year. Thank you for all!


  • Douglas Crimp

    Customer rating:

    14-Jul-2015
    The staff was extremely pleasant and helpful.


  • Anonymous guest

    Customer rating:

    27-Jun-2015
    This was my second stay in this hotel. I chosed it because it's situated very centrally, but still outside the most noisiest part of Marco Polo. My room was quite unik and allergic from the older part of the building, where wifi worked only in the bathroom :-) Breakfast was included in the price and all personell was very nice and helpful.


  • Anonymous guest

    Customer rating:

    23-Jun-2015
    My friend Jason and I stayed for 4 nights. We really enjoyed our time there. The staff was really accommodating and friendly, visiting our room a couple of times a day. Room was clean and rather large. Loved the property. The terraces were nice. We would definitely stay again. Breakfast was just ok.


  • Anonymous guest

    Customer rating:

    14-Jun-2015
    We really enjoyed breakfast and the fresh red orange juice. The room was nice and the area quiet and central to everywhere in Venice.


  • Anonymous guest

    Customer rating:

    8-Jun-2015
    Particularly good location with all the usual sights being within easy walking distance. Very helpful and friendly staff. Nice to stay at an hotel that felt Italian rather than a big chain.