Customer reviews

Customer reviews

What our guests say

"Very good"

Lovely, spacious comfortable room (a free upgrade for us) overlooking a canal - so we could hear sweet music floating by our window at sunset. Friendly, helpful, attentive front desk and staff. Terrific location in the heart of Venice near the famous Teatro La Fenice.
Hotel guest
26-Oct-2018

"Very good"

"Very good"

Hotel très bien placé . Chambres propres et calmes . Personnel charmant et disponible . A recommander
sophie DUVAL
22-Oct-2018

"Very good"

"Excellent"

We had a wonderful time in Venice and thoroughly enjoyed our stay at Hotel La Fenice et des Artistes
Hotel guest
1-Oct-2018

"Excellent"

"Excellent"

Excellent location near the opera house, very helpful staff.
Hotel guest
12-Aug-2018

"Excellent"

"Excellent"

Lovely staff, beautiful room, quiet area, great location. I have stayed here before and will return again!
alison wacker
20-Jul-2018

"Excellent"

"Excellent"

Small problem with water, fixed immediately! In heart of Venice, convenient location. Paid attention to my needs, will stay again on our next trip to Venice!
Stephen Laraway
13-Jul-2018

"Excellent"

"Excellent"

Wonderful stay, perfect room, super people, delicious breakfast, amazing location, helpful to the limit, made our trip a dream! Many thanks, with a warm recommendation!
Elena Piatok
19-Mar-2018

"Excellent"

"Excellent"

Some things are good when unchanged. Over 35 years I stayed at "La Fenice"; it seemed to be the same: charming, nice, friendly.
Evelyne Ranharter
26-Feb-2018

"Excellent"

"Excellent"

Great front desk staff. very helpful.
marc reese
18-Nov-2017

"Excellent"

"Regular"

Room was nice, but breakfast is really sad. For the price level of the hotel at least some youghurt or a bigger selection of fruit or cheese!
viertl ulrich
10-Nov-2017

"Regular"

"Excellent"

The service was excellent and we got an upgraded room with a patio. It was right on the water and we could watch to gondolas float by and listen to the music. It was a great experience!
Amy Daniels
6-Nov-2017

"Excellent"

"Excellent"

Dominiche (I hope that I remembered his name correctly) was great, he set us up with a water taxi (at 3:30 am) to the Marco Polo airport which otherwise could have been a stressful situation for leaving that early. Thanks again !!! I've never taken a boat to any airport & would do it again, anytime.
Jeff Cody
8-Oct-2017

"Excellent"

"Excellent"

Wonderful staff, great ambiance, excellent location, and I would stay there again for sure!
Robert Edwards
12-Sep-2017

"Excellent"

"Excellent"

The staff, the room, the location make La Fenice a great, great, great hotel. First stay at La Fenice was 30 years ago and next time we come back to Venice we'll stay there.
sergio munoz
1-Sep-2017

"Excellent"

"Pleasant"

Wonderful location and staff however our rooms were in need of extensive upgrading. Furnishings a bit stodgy, doors would not close and over all ambiance I would rate a 2.
joel vittori
13-Jul-2017

"Pleasant"

"Excellent"

The Hotel La Fenice is a fantastic hotel. My wife and I stayed at the hotel for 3 nights and truly enjoyed our hotel. The rooms are very large and my wife loved that it had a full bathtub. It is located off the main pathways in Venice on a street that is quiet (at least for Venice) but it the main attractions of Venice are accessible within a few minutes of walking. The hotel itself is very nice and the staff are extremely polite and nice. We also enjoyed the breakfast. We definitely plan to stay here again when we return to Venice for our next holiday. I highly recommend this Hotel.
John Lowery
11-Jul-2017

"Excellent"

"Excellent"

I booked a "comfort" room and it was indeed very comfortable. The air conditioner kept the room quite cool (despite the warm temperatures of summer) and the bed was large, firm, and conducive to sleep. The room was not terribly large and there was no view to speak of, but nevertheless I would book the room again. Also, the hotel is very centrally located, convenient for walking to St Mark's or alternatively to the Dosoduro district across the Academia Bridge.
Hotel guest
5-Jul-2017

"Excellent"

"Very good"

Very nice place, ideal for opera evenings, friendly staff.
Herwig Moser
29-Jun-2017

"Very good"

"Excellent"

Rooms extremely clean. Very friendly front desk staff with wonderful recommendations for dinner.
Kathleen McCormack
19-Jun-2017

"Excellent"

"Excellent"

I had a lovely terrace off my room, heard singers rehearsing for the opera at Fenice that night, and a gondolier singing..... almost a fantasy. If my primary desire was comfort, I would not have been happy with my narrow single bed and marginal mattress. But I was in heaven there.
Anne E Barber
15-Jun-2017

"Excellent"