Staff

Name: Hotel La Fenice et des Artistes
Address: San Marco 1936, Venice, 30124, Italy
Telephone: +39 041 5232333

The staff at the Hotel La Fenice et des Artistes?
A big little family.

～

Michele, Eleonora and Gregory

For more than 50 years, the Facchini family and its staff has kept the Hotel’s heart beating. Michele learnt the art of hospitality from his parents from a young age. He passed the passion on to daughter Eleonora and son Gregory who today put their heart and soul into caring for the hotel and its guests, their great family.

Rosa

Rosa, our backbone, is a champion in managing the bookings. She is our “Reservation Manager”, coming directly from the Lagoon, Rosa works in the beating heart of our offices.

Ileana and Massimo

Ileana, veteran with us for 20 years, is the receptionist par excellence: hospitality and gentle smile always ready to welcome our guests.

Massimo, directly from Sant’ Erasmo Island, professionalism and precision are his greatest qualities.

Nicolò and Peppino

Nicolò, very young, he speaks many languages and has already won over our customers with his kindness.

Peppino, our latest purchase, friendly and exuberant, he’s like the sun of Salento!

Erwin and Henry

For more than twenty years, Erwin and Henry, our exceptionally kind night concierges, have been the most reliable of collaborators.

Nilda, Martina, Jolanda and Johanna

Our breakfast staff, lovers of music and croissants, have made cappuccinos and pancakes their specialties. Their passion? Making sure guests and colleagues start every day with a smile.

Edwin, Dan and Rahman

Our hard-working Edwin is the most knowledgeable of every corner of the hotel.

Dan and Rahman also know how to fix everything and put everything back in the right place.

Tireless, between corridors and rooms, solve every problem.

Marco

He challenges the numbers every day!

He is the heart of our administration and is always able to make things add up.

Marina

Without Marina, the Hotel Piccola Fenice would not be the same. She has looked after it faithfully for years, managing the bookings with enthusiasm and taking care of every detail. She has an authentic Venetian accent which she stubbornly (alas, in vain!) try to teach to her guests, both young and old alike.

Our chambermaids

Expert at their work and kind hearted, but above all always cheerful. Their friendly charm echoes down the corridors every day. “Hello buon giorno”, “Sorrrrry, sorry“, or “Ghetto un sugaman da prestarme?”, their amusing main trends.